Last Updated: February 9th, 2022
Who we are
Service Hub is a product of 1st World Holdings(pty) Ltd – a registered company. We are committed to protecting your privacy and ensuring that you continue to trust us with your personal information.
Comments
When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.
An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.
As needed, we collect personal information only directly from you such as:
- Your name
- Surname
- Postal or email addresses
- Phone number
- Transaction details, such as information about the products you buy, credit card number and other credit card details;
- Renewal options
- Geo-location data of your mobile or another device, including GPS-based, Wi-Fi-based, or cell-based location. information.
We will communicate what personal information is mandatory when performing a transacting on our platform.
Even if you are not transacting on our platform, you may provide s with contact data, for example when you set up an account with Service Hub or when you enlist to our marketing communication thread.
We will interact with you (a) online, (b) offline or (c) when you interact with online targeted content (such as advertisements) that we or our partners provide to you via third party websites or applications.
Service Hub may store and use your personal information and, without further notice to you, provide your personal information to Service Hub affiliates or to third parties in order for Service Hub, its affiliates or third parties:
- To process an transaction from you, including processing your online payment and notifying you of the order status.
- To invoice you for the transaction you performed.
- To deliver the products or services ordered by you
- To support our intent to maintain and improve the security of your transactions (e.g., by applying antifraud filters)
- To register Your purchase with the Merchant (for warranty, technical support, or other purposes)
- To provide you with shopper and technical support
- To inform you about upgrades; special offers; other products, services, and information (including from third parties); market research; or completing surveys or evaluations; if you have opted to receive such communications
- To support our intent to show you the most relevant content and improve the usability of the website;
- To provide you with access to restricted areas of the website;
- To comply with legal requirements;
- To enforce the terms and conditions of this Agreement, including the investigation of potential violations; or
- For any other lawful purposes.
Our focus is to process your personal information only for within our scope of business that allows us to serve you in the best possible manner or, otherwise to manage an interaction with us.
Media
If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.
Cookies
If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.
If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.
If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.
Embedded content from other websites
Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.
Who we share your data with
If you request a password reset, your IP address will be included in the reset email.
How long we retain your data
If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.
For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.
What rights you have over your data
If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.
